Yesterday at Future Stores Seattle, we previewed a sneak peek of our upcoming 2018 Research—a deep dive into Customer Experience expectations and initiatives from both retailers and customers. Are your store experiences aligned with customer expectations? Discover the 5 areas shaping in-store experience, and stay tuned for the full report this summer.
Data Science: Why Retail Will Reap the Biggest Rewards
Retail is innately people oriented, which makes it ripe for data science impact. Our VP of Product, Sarah Kampman, joined insideBigData to discuss why applying advanced analytics in business operations can be especially rewarding for the retail industry.
Auto Aftersales Innovation Workshop: The Takeaways
Last month, we hosted automotive executives at our office for an Aftersales Innovation Workshop. We discussed next-level data, innovations in the industry, and the tools individuals in the field need to thrive in their roles. Check out a few of the takeaways from our conversations.